Get the help you need. In the right place.
Contact Talk2Publish for sign-in, interviews and content generation. Contact Paddle for payment and refund assistance.
Talk2Publish service support
Operated by ZeroGravity Lab (제로그래비티랩). Send service-related questions to support@talk2publish.com.
- Sign-in and profile-saving problems
- Voice interviews, generation failures and allowance errors
- Account connections and publishing problems
- Requests to access, correct, delete or restrict processing of personal data
Payments, invoices and cancellation
Use ‘Manage subscription & billing’ in the workspace for invoices, payment methods and cancellation. Paddle buyer support can help with payment details and refund requests.
Useful details to include
Do not send passwords, API keys, login codes, full card numbers or social connection tokens. Hide these and any private content in screenshots.
- The affected screen and the time the issue occurred
- The error message and steps that led to it
- For payment issues, a transaction identifier or invoice number
Access, correction, deletion and processing restrictions
Send your request to support@talk2publish.com. We will explain the minimum identity verification and request scope. For an authorized representative, we also check the scope of authorization.
- The registration email identifying your account and an email for replies
- The request type: access, correction, deletion or restriction of processing
- The requested scope, such as profile, connections, usage, payment-related records or support emails
Disconnecting and account deletion
You can disconnect a social account in the workspace. This removes its stored Talk2Publish connection information; it does not delete previously published posts. You can also review app permissions in the social platform’s settings.
Download your content and delete your account after verification in workspace account settings. Stop subscription renewal in billing management first. Deletion is separate from requesting a refund. Finish any generation, publishing or payment in progress first. A failed deletion can resume from the remaining steps. Contact support@talk2publish.com for help.